Comparison of Dental Patient Reminder & Review Programs
My dental office is looking into the possibility of using a dental patient reminder and recall system. I designed the following comparison chart of LightHouse 360, Patient Activator and Smile Reminders while researching their information online. If you have experience with any of these companies or more information that is not provided in the chart below, please comment and let us know your experience.
| LightHouse 360 | Patient Activator | Smile Reminders | |
| Yearly Contract | No | No | Yes |
| Free Trial | 60 days | ||
| Set Up Price | $299 | None | ?? |
| Price/Month | $269 | $149 | $249 |
| Text Reminders | Included | Included | Included |
| Email Reminders | Included | Included | Included |
| Save the Date Reminder | Emailed an hour after appt. is made | ||
| Phone Reminders | .14 – .20/each | ||
| One Reminder/Family | Yes | ||
| Review Requests | Posted on Major Review Sites | Posted to Microsite | Not offered? |
| Postcards | .57 each | Not offered? | Not offered? |
| Surveys | Yes | Yes | Yes |
| Recall Reminders | Included | Included | |
| Patient Reactivation | By letter – .90/each | By email or text – Included | |
| Newsletters | $49/Month, Free 1st Yr. | Included | Included |
| Promo Newsletter | Included | Included | |
| Facebook Integration | Yes | ||
| Birthday Message | Yes | Yes | |
| Front Desk Task List | Yes | ||
| Other Services | RateADentist.com premium account | Microsite with Reviews | Direct Messaging |
| iPhone & Android apps |
Dr. Edward Logan is a general and cosmetic dentist practicing in O’Fallon, Missouri. Dr. Logan graduated from the University of Washington School of Dentistry in 1993 and has since built three successful practices from scratch, one in Southern California and two in the Midwest. Though his dental education had trained him well in the area of clinical dentistry, he had learned very little regarding how to operate a successful business. Dr. Logan therefore sought extensive training in the areas of dental practice management and marketing. In his new book, Dentistry's Business Secrets: Proven Growth Strategies for Your New or Existing Practice, Dr. Logan shares the vital information he has learned.
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