In attempt to avoid the need to fire an employee and begin the hiring process all over again, one must make every effort to hire “right” the first time. With the “two weeks’ notice” standard, we are often left with too little time to hire a new employee. Rushed interviews and reference checks can lead to poor decision making and settling for an employee candidate who is less than ideal. Nonetheless, striving to hire right the first time can eliminate headaches down the road. Business coach Eric Herrenkohl speaks to this in his book “How To Hire A-Players.”
Recently, I was given two weeks to hire a new dental assistant when my current dental assistant changed careers unexpectedly. With the economy and unemployment being what it is currently, I was afforded the opportunity to consider more candidates for this new hire. Within the first 24 hours of posting a free Craigslist job ad, I had received multiple resumes from qualified individuals. In order to avoid having to sift through countless resumes from unqualified applicants or applicants who would not be able to satisfy the timing requirements that I needed, I drafted a detailed ad.
In the midst of a busy day of dentistry and practice management, it is tempting to settle for the first warm body to present herself somewhat positively in an interview. Having read Eric Herrenkohl’s book and knowing from past experience where “settling” had gotten me, I decided to interview several additional candidates even after meeting one that might have been adequate. In this employment market, we do not have to settle for adequate.
Implementing the right interview protocol and background checks on potential staff members is imperative in the hiring process. Coming soon to our website is a Resource CD which contains 17 Questions to Ask in an Interview as well as a dozen questions to ask references when a potential hire shows promise. Please check back to www.dentistrysbusinesssecrets.com for the impending release of this Resource CD and my new book, “Dentistry’s Business Secrets: Proven Growth Strategies for Your New or Existing Practice.“